The value of any promotional gift card that was issued for a returned order will be deducted from the final refund. Please reach out if you have not heard back from us within this time. Compatible Ink Cartridges HP 564 XL for HP Deskjet 3520 3070 5520 6520 7520 Officejet 4620 High Capacity of 30ml black ink & 22ml for each Color Product.
We will inspect your return and process your refund within five business days of delivery in most cases. When returning your item, please allow for shipping time, warehouse processing, and returns processing.
Please send an email to to initiate the Return Request and include the following information: Name, Order #, Reason for Return.Ī reply email with return approval will be sent within 2 business days and will include return instructions. To open a return request please see instructions below : Ink Genie's outstanding return policy covers defects for the life of the print cartridge. All ink cartridges must be returned with the original box and all dates on ink cartridge must match our shipping records for a refund. Please keep all original packaging in case the item needs to be returned. Upon approval by Ink Genie a shipping label will be forwarded to your email address on file to return. This information is needed to assess an item for defects or damage. Hi, My printer was purchased in India in 2010 a few years ago. To open a return or replacement request for a defective item, please have a copy of your Supplies Status Page, generated from your printer, as well as pictures of the damaged item and/or printing error. We also carry original HP inkjet cartridges which print with the quality and consistency you expect from HP and are backed by HP's warranty. Replaces: HP 564XL / HP 564 Black, Cyan, Magenta, Yellow. If the item is returned materially different from how it was sold, the item will be subject to a 50% restocking fee as the item can not be sold in its original form. Compatible Brand Replacement High Yield Inkjet Cartridges for HP, 564XL (9 Piece High Yield Set Includes 3 Black & 2 each of Cyan, Magenta & Yellow) BlackCyanMagentaYellow. Items returned different than how they were received: Expired ink cartridges can not be returned. If the item(s) is returned after the 30 days return policy expires and in the same condition as it was shipped a restocking fee of 20% will be deducted from the refund. Unopened items returned after 30 days of receipt: Unopened and undamaged products can be returned to Ink Genie at the buyer's expense within 30 days of the receipt date. Unopened Items returned within 30 days of receipt:
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